Our Current Auction is live and will end on Monday 1 June. Click here for our COVID-19 Information Page

BUYER'S FEES AND PAYMENT TERMS

Whisky Auctioneer  is passionate about and recognises the importance of ensuring that our customers have confidence and trust in our services. As such, we are committed to providing information on our fees  clearly and accurately to help customers make informed decisions on buying in our auctions. 

BUYERS' FEES  WITH WHISKY AUCTIONEER 

  

REGISTRATION 

We charge £5 (ex VAT) to register on our site.  This gives you lifetime access to our regular monthly and exclusive auctions. The registration cost is non-refundable and is used to authenticate users and mitigate against illegitimate bidding. 

  

AUCTION FEES 

Buying Commission  - 10%  of the final hammer price 

Please note that if you are within the E.U, 20% Value Added Tax (VAT) is applicable and charged to the commission, delivery and surcharges.  VAT is  not  applicable to the hammer price of the whisky. 

  

ADDITIONAL FEES 

Non-EEA  Credit Card Surcharge - 3% on credit card payments from buyers outside of the European Economic Area (EEA). 

(Optional) Loss & Breakage Assurance (formerly Risk Free Shipping) - 3% of the total value of all lots included in your order. You can find out more about Loss & Breakage Assurance  here

(Conditional) Late Payment Fee - 3% of the total order balance outstanding 72 hours (3 days) following close of auction. 

(Conditional)  25% tariff charge for shipping single malt Scotch and Northern Irish whisky to the US. More information on shipping to the US can be found  here

  

PAYMENT TERMS WITH WHISKY AUCTIONEER 

  

PAYMENT METHODS 

Bank Transfer/BACS/IBAN 

Debit Card 

Credit Card 

If you wish to pay by an alternative method please email us  to discuss. 

  

WE ARE UNABLE TO ACCEPT THE FOLLOWING PAYMENT METHODS 

Cash 

Cheque 

PayPal 

JCB / Diners / Maestro Cards 

  

BUYERS' PAYMENT TERMS 

Whisky Auctioneer's payment window for buyers is  three days  (72 hours) from close of auction. If payment for an order is not received within this 3 day window, a late payment charge of 3% of the total balance outstanding will be added to the order. 

 

FAQs

Do I have to pay VAT?

If you are within the E.U, 20% Value Added Tax (VAT) is applicable to all fees and surcharges.

Delivery charges are subject to VAT.

Please note that VAT is not applicable to the hammer price of the whisky.

Why do bids start at £15 and not £0?

Due to the governing laws for licensing in Scotland, there is a minimum price for alcohol units. As a result we have introduced a minimum bid price for each item, £15 will be the starting bid for most bottles of whisky, but this will be calculated on a lot by lot basis.  

How long does it take to receive my winning lot(s)?

NOTICE REGARDING CORONAVIRUS - COVID-19Please see our information page regarding up-to-date information on our ways of working to ensure the safety of our staff and customers. Please note that due to the office closure and guidance from the Government and health authorities, please expect significant delays for dispatch and shipping of winning lots post the March Auction.

If you are successful at auction, once payment is received by Whisky Auctioneer then your whisky will be dispatched within 7 working days.

UK orders normally arrive within two days of dispatch. 

European orders normally arrive within five days of dispatch.

The rest of the world can vary dependent on location. 

If you need an item faster, please let us know and we will try our hardest to meet your expectations!

Contact Us

UK Address:
Whisky Auctioneer Ltd,
West Building, Ruthvenfield Grove,
Inveralmond Industrial Estate,
Perth, United Kingdom, PH1 3FN

German Address:
Zechenring 6B, 41836, Ratheim,
Germany

Tel: +44 (0)1738 245576

Email: info@whiskyauctioneer.com

Opening Times: Mon-Sat 10am-5pm

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