Frequently Asked Questions

Individual sellers deliver bottles that they wish to sell to our office. Once they have been authenticated, the bottles are listed on the website in the next auction.  Whisky Auctioneer hosts whisky auctions on a frequent basis, during which registered users can bid on the bottles. The highest bidder at the close of the auction is then notified and asked for payment. The seller receives payment within 14 days of the end of the auction.

The value of a bottle of whisky is constantly fluctuating according to supply and demand. Whisky Auctioneer can provide a valuation according to the latest market trends. If you would like a valuation, email a description of the whisky you have along with a photo to info@whiskyauctioneer.com. All valuations are free of charge.

To sell your whisky you will need to register on Whisky Auctioneer and then either deliver or post your bottle(s) to Whisky Auctioneer; we do the rest! All the information you need to sell your whisky can be found on our Selling Whisky page.

There is a £3 listing fee per bottle.  Once a bottle is sold, sellers pay a 5% commission on the final sale price.

If you wish to place a reserve on an item there is a fee of £4 per item.

VAT is additional to all charges.

All whiskies advertised on our website must be at our office at least one week before the start of the auction in which they will be listed.  If you are unable to bring the bottle to us, we can organise a collection or you can post the bottle.  Our address is:

Whisky Auctioneer 
West Building, Ruthvenfield Grove
Inveralmond Industrial Estate
Perth
Scotland

PH 13FN

Our office is open Monday to Friday 09:00 to 17:00.  If you would like to collect outwith these hours please contact us to arrange, particularly at the weekends.

The end date of the current auction will always be clearly displayed on the orange notification bar at the foot of the website.

Our auctions will end anytime from 7pm (BST).  Once 7pm is reached activity on any item will prolong the ENTIRE auction by a further 2 minutes.

The entire auction will end when there has been no activity placed within the last two minutes after 7pm and can take between 2.5 and 3.5 hours to end.

 

You can submit as many bottles as you like. 

Whisky Auctioneer reserves the right to restrict in the case of new releases from a single seller to one bottle per auction.

Sellers are paid within 21 business days from the end of an auction, payment is only completed if the buyer has paid us.

Payment is made by direct bank transfer and can take a few days to show in your account. 

Any banking charges or exchange rates are paid for by the seller.

If your item fails to meet a reserve price, we still require the listing fee and reserve fee.  We will then offer you a chance to re-list the item or discuss returning the bottle to you.

Whisky Auctioneer has many years experience in the whisky industry and can provide you with a valuation. 

Estimates are provided using recent auction sale prices online and in house.

For a free valuation please email info@whiskyauctioneer.com or call 01738 245 576.  

A photograph of the items may be required.

Yes. We can ship to many places, including North America. For a full list of countries we can ship to please see our Shipping page.

Most courier companies fail to cover alcohol or glass on their insurance policies however we can provide additional cover for your items at a cost of 3% of the insured value.  

If you would like to insure your parcel please contact us upon completeing your order.

We have many years experience in shipping whisky globally and work hard to reduce any risk of damage to items bought in our auctions. 

Yes. Upon payment you will be asked to select either collection or delivery. If you choose to collect your whisky in person you will have 90 days to do so before a storage fee of £1 per day will apply.

Our office is open Monday to Friday 10:00 to 17:00.  If you would like to collect outwith these hours please contact us to arrange, particularly at the weekends.

If you are successful, once payment is received by Whisky Auctioneer your whisky will be delivered within 10 working days.

VAT is applicable to all fees and surcharges.

Delivery charges are inclusive of VAT, where applicable.

Please note VAT is not applicable to the hammer price of the whisky.

 

We are open between the following hours:

  • Monday 09:00 - 17:00
  • Tuesday 09:00 - 17:00
  • Wednesday 09:00 - 17:00
  • Thursday 09:00 - 17:00
  • Friday 09:00 - 17:00

Please note items can only be collected after 10.00.

We do however periodically close as we are out-of-the-office so would ask that you give us a ring or drop us an email before popping by.  We are also able to accomodate other times if it is required, please contact to arrange if this possible well in advance please.

When browsing the bidding history the list of recent bidders is shown as 'anonymised bidders' with the exception of any bids placed through your account -  which would appear as your username.

When logged in to your account your bids are shown within this list as your username, other users are not able to see your username and in this place it would appear as 'anonymised bidder'.

Due to various reasons we don't accept the following items:

  • Any Bell's decanters
  • Cream liqueurs
  • Home-made merchandise
  • Bottles which are leaking.
  • Items which could contain risk to our customers, for example liqueur chocolates

The bid increments vary based on the current bid.  Please see the table below.

Lower Price     Increment
£0.01 - £0.99    £0.25
£1.00 - £4.99    £1.00
£5.00 - £24.99 £2.00
£25.00 - £99.99    £5.00
£100.00 - £499.99    £10.00
£500.00 - £999.99    £25.00
£1,000.00 - £1,999.99    £50.00
£2,000.00 - No Limit    £100.00
NEXT AUCTION: Starts on Friday 27th January and finishes on Monday 6th February 2017. Bottles required by January 16th.

Contact Us

Whisky Auctioneer Ltd
West Building
Ruthvenfield Grove
Inveralmond Industrial Estate
Perth
United Kingdom
PH1 3FN

Tel: 01738 245576

Email: info@whiskyauctioneer.com

Opening Times: Mon-Fri 10am-5pm

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