Frequently Asked Questions

Individual sellers deliver bottles that they wish to sell to our office. Once they have been authenticated, the bottles are listed on the website in the next auction. Whisky Auctioneer hosts whisky auctions on a frequent basis, during which registered users can bid on the bottles. The highest bidder at the close of the auction is then notified and asked for payment. The seller receives payment within 21 working days of the end of the auction.

The value of a bottle of whisky is constantly fluctuating according to supply and demand. Whisky Auctioneer can provide a valuation according to the latest market trends. If you would like a valuation, email a description of the whisky you have along with a photo to info@whiskyauctioneer.com. All valuations are free of charge.

To sell your whisky you will need to register on Whisky Auctioneer and then either deliver or post your bottle(s) to Whisky Auctioneer; we do the rest! All the information you need to sell your whisky can be found on our Selling Whisky page.

There is a £3 listing fee per bottle. Once a bottle is sold, sellers pay a 5% commission on the final sale price.

If you wish to place a reserve on an item there is a fee of £4 per item.

Please note VAT is charged to commission, listing and reserve fees.  VAT is not applicable to the hammer price of the whisky.

*Whisky Auctioneer's minimum permitted reserve price per lot is £150.

**Whisky Auctioneer can only accept a reserve price at a maximum of 110% of its retail value on products within the first 6 months since their release.

All whiskies advertised on our website must be at our office at least one week before the start of the auction in which they will be listed. If you are unable to bring the bottle to us, we can organise a collection or you can post the bottle. Our address is:

Whisky Auctioneer 
West Building, Ruthvenfield Grove
Inveralmond Industrial Estate
Perth
Scotland

PH1 3FN

Please include a list of bottles in any parcels and note your name, address, email and any reserves you would like.

Our office is open Monday to Friday 09:00 to 17:00. If you would like to deliver outwith these hours please contact us to arrange, particularly at the weekends.

The end date of the current auction will always be clearly displayed on the orange notification bar at the foot of the website.

Our auctions will end anytime from 7pm (UK Local Time).  Once 7pm is reached, activity on any item will prolong the ENTIRE auction by a further 2 minutes.

The entire auction will end when there has been no bidding activity placed within the last two minutes after 7pm. This can take between 2.5 and 3.5 hours to end.

You can submit as many bottles as you like. 

Whisky Auctioneer reserves the right to restrict, in the case of new releases from a single seller, to one bottle per auction.

Sellers are paid within 21 business days from the end of an auction, however, payment is only completed if the buyer has paid us.

Payment is made by direct bank transfer and can take a few days to show in your account. 

Any banking charges or exchange rates are paid for by the seller.

If your item fails to meet a reserve price, we still require the listing fee and reserve fee be paid. We will then offer you a chance to re-list the item or discuss returning the bottle to you.

Whisky Auctioneer has many years of experience in the whisky and auction industries and we would be happy to provide you with an expert valuation. 

Estimates are provided using recent auction sale prices online and in-house.

For a free valuation please email info@whiskyauctioneer.com or call 01738 245 576.  

A photograph of the items may be required.

Yes. We can ship to many places, including North America. For a full list of countries we can ship to please see our Shipping page. 

It is sometimes more effective to ship multiple orders together to save on shipping costs. To do this please complete any outstanding order selecting "Collection/Storage" and then complete the form to Ship Stored Orders.

Most courier companies fail to cover alcohol or glass on their insurance policies. We can offer Risk Free Shipping for your items at a cost of 3% of the total hammer price and commission.  

If you would like to add Risk Free Shipping to your order this is selected at the checkout stage.

We have many years experience in shipping whisky globally and work hard to reduce any risk of damage to items bought in our auctions. 

Yes. Upon payment you will be asked to select either collection or delivery. If you choose to collect your whisky in person you will have 90 days to do so before a storage fee of £1 per day will apply.

Our office is open Monday to Friday 10:00 to 17:00.  If you would like to collect outwith these hours please contact us to arrange, particularly at the weekends.

If you are successful, once payment is received by Whisky Auctioneer your whisky will be dispatched within 7 working days.

UK Orders normally arrive within two days of dispatch. 

European Orders normally arrive within five days of dispatch.

The rest of the world can vary dependent on location. 

If you need an item faster, please let us know and we'll see what we can do. 

VAT is applicable to all fees and surcharges.

Delivery charges are inclusive of VAT, where applicable.

Please note VAT is not applicable to the hammer price of the whisky.

We are open between the following hours:

  • Monday 10:00 - 17:00
  • Tuesday 10:00 - 17:00
  • Wednesday 10:00 - 17:00
  • Thursday 10:00 - 17:00
  • Friday 10:00 - 17:00

Please note items can only be collected after 10.00.

We are also able to accommodate other times if it is required, please contact to arrange if this possible well in advance please.

When browsing the bidding history on a specific lot,  the list of recent bidders is shown as 'anonymised bidders' with the exception of any bids placed through your account - which would appear as your username.

When logged in to your account your bids are shown with your username, however, other users are not able to see this and you will appear as an 'anonymised bidder'.

User information/identity will never be revealed in the bidding process. We take user data and information protection very seriously at Whisky Auctioneer.  Further GDPR info here

Due to the governing laws for licensing in Scotland, there is a minimum price for alcohol units. As a result we have introduced a minimum bid price for each item, £15 will be the starting bid for most bottles of whisky, but this will be calculated on a lot by lot basis.   

If you are successful in winning a lot, buyers pay a 10% commission on the final selling price/ hammer price.

Please note VAT is charged to commission, delivery and surcharges.  VAT is not applicable to the hammer price of the whisky.

ADDITIONAL FEES

Risk Free Shipping (Optional) - 3% of the total value of all Lots included in your order.
Late Payment Fee - 3% of the total order balance outstanding 168 hours (7 days) following close of auction.
Non-EEA Credit Card Surcharge - 3% on credit card payments from buyers outside of the European Economic Area (EEA).

Please see below a list of our upcoming auctions.

Auction Date Bottle Entry Deadline
June 21 - July 01June 10
July 26 - August 05July 15
August 23 - September 02  August 12
September 27 - October 07  September 16
October 25 - November 04October 14
November 22 - December 02  November 11
December 20 - January 06December 09

Items can be stored with us for combining multiple orders and dispatching at a later date. Storage is free for 3 months, after 3 months there is a daily £1 per Order charge. 

You can collect your orders whenever we are open, but if you intend to have the items shipped then please complete our Ship Stored Orders form.

Due to various reasons we don't accept the following items:

  • Any Bell's decanters
  • Cream liqueurs
  • Home-made merchandise
  • Items which could contain risk to our customers, for example liqueur chocolates
  • Bottles from Copper Monument that are still available for sale 

Whisky Auctioneer reserves he right to accept or reject any bottles at their own discretion.

Once your maximum bid is placed, our system automatically increases the bid level of the Lot incrementally (based on the table below) until it reaches your maximum bid. 

The bid increments vary based on the current bid.  Please see the table below.

Lower Price    Increment
£0.01 - £0.99   £0.25
£1.00 - £4.99   £1.00
£5.00 - £24.99£2.00
£25.00 - £99.99   £5.00
£100.00 - £499.99   £10.00
£500.00 - £999.99   £25.00
£1,000.00 - £1,999.99   £50.00
£2,000.00 - No Limit   £100.00
Next Auction starts Friday, 26th July 2019. Bottle deadline is Monday 15th.

Contact Us

Whisky Auctioneer Ltd
West Building
Ruthvenfield Grove
Inveralmond Industrial Estate
Perth
United Kingdom
PH1 3FN

Tel: 01738 245576

Email: info@whiskyauctioneer.com

Opening Times: Mon-Sat 10am-5pm


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