COMPLIMENTARY BOTTLE COLLECTIONS
NOTICE REGARDING CORONAVIRUS - COVID-19: Please see our information page regarding up-to-date information on our ways of working to ensure the safety of our staff and customers.
In line with advice from the UK and Scottish Governments, we have suspended in-person bottle pick-up collections made directly by Whisky Auctioneer until further notice. In light of developments going forward, we will be reviewing this regularly, so please ensure you check this page and the COVID-19 page to see the most up-to-date information.
Please contact us to discuss the availability in the current climate of courier collections as an alternative to bottle pick-up by our team. This service is free within the UK. We have a strong relationship with our recommended courier, DHL, who provide a reputable and efficient service.
Please be aware that DHL, or Whisky Auctioneer, cannot insure your package. All liability will remain with the seller for a courier collection. Please ensure that bottle(s) are carefully packaged with plenty of internal packaging/bubble wrap in a strong cardboard box. Whisky Auctioneer are an environmentally conscious company, if possible, we would love if you could consider reusing/recycling internal packaging and boxes - we would be very grateful!
Outwith the UK? If you live outwith the UK then you can still request this service but we will deduct the fee from your seller payment.
*The situation surrounding shipping and deliveries in light of advice and restrictions in relation to COVID-19 is evolving rapidly. Please note that information on this page may change at short notice, so get in touch with our Customer Service Team to discuss options.
**Due to ever growing demand, we are excited to offer free courier collections throughout the whole of the E.U for a limited time only. If you would like to take advantage of this offer, please get in touch with our Customer Service Team.
Please note that a minimum bottle number/value will apply and that all collections must take place Monday - Friday.
We are also happy to provide free expert valuations on your bottles of whisky and other spirits to give you an indication of what they might fetch at auction.